Slide background
6 Causes of Sump Pump Failure
1000 characters left

6 Causes of Sump Pump Failure

What is a sump pump?

A sump pump is primarily used in a basement that is prone to flooding. It is a piece of equipment that sits in a basin (also known as a sump) that collects the excess water. The sump pump then takes that water, pumps it through pipes, out of your home and discharges it away into a storm drain or dry well. It's a wonderful thing when it works. You don't have to deal with a flooded basement and the associated damage costs. Unfortunately, there may come a day when you experience sump pump failure. We'll talk about some of the reasons sump pumps fail and how you can avoid it.

sump pump diagram

6 reasons for sump pump failure

1. Wrong horsepower. It's important to understand how much horsepower you need

sump pump failure in  coventry ct Sump pump we installed in Coventry CT

when selecting a sump pump. If you only have a minor moisture issue, you don't need the most powerful option. It can overheat and shut off. However, if your sump pump doesn't have enough horsepower, it can run too long and burn out, causing sump pump failure.

2. The power went out. If your power goes off, and you don't have a standby generator for your home, your sump pump will shut off. If your basement is prone to flooding but a standby generator isn't in the budget, you may want to consider a back up sump pump. It's only used in the event of a blackout. When the power goes out, the battery on the unit kicks in providing the pump with power so it continues working.

3. Age of equipment. Time goes by faster than we think. A sump pump should be replaced every 5-7 years. You can prolong its life by properly maintaining it and having it serviced each year.

4. Frozen pipe. To avoid sump pump failure, it's important to be sure the discharge pipe is installed correctly. If the pitch of the pipe is off, water will collect and freeze. The pump will fail if the water cannot be discharged. It's also important to keep the area around the discharge pipe clear of any rocks or other debris.

5. Float switch is stuck. A float sits in the basin. Once the water reaches a certain level, the float senses it and switches the sump pump on. Sump pump failure can happen if the float is stuck on a piece of debris or hung up on something in the tank.

6. Improper installation. To properly install a sump pump, you must have plumbing and electrical knowledge. It is important to understand which type of sump pump you need, how all the parts work together, where to install the pump & discharge pipe, and how to troubleshoot should issues arise. A professional, licensed plumbing contractor is recommended to avoid sump pump failure in the future.

Rapid Service is located in Columbia CT. We offer plumbing, electrical and heating repairs and installations for Eastern CT homeowners. Our Plumbing Installations include: well pumps, well tanks, water heaters, sump pumps, sewage pumps, toilets and water treatment systems. Plumbing Repairs include: clogged drains, frozen pipes, burst pipes, appliance hookups, clogged toilets, leaking pipes and odor or leak detection. Electrical Installations include service changes, panel upgrades, generators, electric heat, surge protection, outside lighting and interior fixtures. Electrical Repairs include faulty outlets, GFIs, and updating wiring and circuits. Heating Installations include oil or gas boilers. Heating Repairs include baseboard, piping, valves and coils. We offer FULL Kitchen Remodeling and Bathroom Remodeling services too!  Some of the towns we cover are: Columbia, Willimantic, Andover, Coventry, Bolton, Vernon, Ellington, Willington, Tolland, Mansfield, Willlimantic, Ashford, Chaplin, Windham, Lebanon, Colchester, Hebron, Marlborough, Glastonbury, Manchester, Portland, Middletown, East Hampton, Bozrah, Norwich, Franklin, Sprague, Lisbon, Scotland, Canterbury, Guilford, Madison, Haddam, Chester, Deep River, Essex, Westbrook, Old Saybrook, East Lyme, Waterford, New London, Montville, Groton, Ledyard, Stonington, & North Stonington CT. You can find us on Facebook, Twitter and Pinterest

Rapid Response 24 Hours, 7 Days

When you need an emergency plumbing, heating and electrical, you can count on Rapid Service. With teams in multiple locations, we can be at your door fast. Call Rapid Service To
860-337-7099

Depend On Rapid Service Today

Rapid Service has been trusted in thousands of homes for over 30 years. Enjoy our friendly service today.

Schedule a Service Now!

Why Choose Rapid Service

When you need a plumber, electrician or boiler technician in Connecticut, choose Rapid Service and experience their First Class customer care. Providing a red carpet service since 1987.

UP-FRONT PRICING

We will provide you with the full cost up-front - for your ease of mind.

SATISFACTION GUARANTEED

We all expect to be treated with respect when someone visits our home, whether they're a guest or a trades-person.

CLEAN AND TIDY

We'll use our red carpet mats to cover work areas so any mess is contained and kept to a minimum.

RAPID, ON-TIME SERVICE

We have teams on-call across Connecticut in fully stocked vehicles with spare parts and tools to perform emergency repairs day or night, 24/7, 365 days per year.

FULLY EQUIPPED VEHICLES

We drive vehicles fully equipped with the necessary tools and spare parts to attend to your repair or service on arrival and FAST!

RED CARPET SERVICE SINCE 1987!

We've been providing a red carpet service since we opened our doors in 1987. Read what people say about us here.

Delighting Customers Every Day

  • My thank you seems so small compared to what you have done for me. Your generosity overwhelms me. the faucet is so attractive - I love it! You made my Christmas really merry.

    S. Bombria

    Thank you!!! Rapid Service did a wonderful job transforming 1920s bathrooms in our house. We cannot say enough about the quality and attention to detail of each of these projects.

    Anthony Power
  • The guys at Rapid Service did a whole "make-over" of my son's bathroom in East Hartford in March, 2014. They did a fantastic job - were there when they said they would be, were easy to contact, completed the job in a reasonable time...

    Sue Rissanen

    I had to call my handyman husband Rapid Service yet again! Andy and his crew are the most professional and down to earth people you will ever meet. My husband and I had a house built seven years ago and have had various issues with water, electrical and heating...

    Lisa M.
  • My wife and I own and operate a Bed & Breakfast in our home in Scotland, CT. For a number of years we have used Rapid Service for all our electrical, plumbing, and heating needs. Most recently we had Rapid Service replace a malfunctioning kick heater in our Guest Game Room...

    Bruce & Georgia Stauffer

    I had Rapid Service come to my home because there was a saddle valve under my kitchen sink that was about to make a huge mess. I wasn't able to use my filtered water faucet until the repair was made. The technician fixed it AND had a great attitude while he worked. That is a rare thing lately...

    Kevin S.
  • Great work on replacing my well water tank, Andy. You have been giving us highly competent, clean, and courteous service for the past 28 years. You're the best!"

    Gerald Baril

    My wife and I want you to know that we were very satisfied with our bathroom remodeling that Andy performed professionally, carefully and efficiently. The end result is a bathroom that is properly updated, functions perfectly and looks very attractive...

    Curt F. Beck
Read all 5 Star Reviews!
Rapid, On-Time

Rapid, On-Time

Our teams are available around the clock 24/7. At your location FAST.

Same Day Service

Same Day Service

We appreciate your time is valuable, and won't keep you waiting.

Tidy Technicians

Tidy Technicians

Your technician will use our red carpet mats to cover work areas. We also clean up before leaving.

Friendly Service

Friendly Service

Our technicians will treat you with care and respect, providing you a customer service you'll enjoy.