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The Professional Plumber Difference
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The Professional Plumber Difference

A plumber can be a Godsend in many circumstances. We often received panicked requests to fix clogged toilets and flooded basements. Finding a plumber is usually pretty easy nowadays. You can search Google or thumb through a phone book. You can even ask your friends on Facebook for a recommendation. You'll get a number in no time. But there's no guarantee you'll find a SKILLED, PROFESSIONAL plumber on the other line...or that anyone at all will answer. One of the most common things we hear from callers is, "Wow! You actually answer your phone!"

The Rapid Service difference

All of our plumbing technicians are fully licensed and insured. When one of our plumbers arrives at your home, he's coming with a truck full of solutions. He's also coming with YEARS of training and experience. That means that a plumbing problem can be diagnosed quickly and usually repaired that same day. If a part needs to be special ordered, or the repair will be lengthy, we will work hard to accommodate your schedule. We aim to interrupt your life as little as possible. Our goals also include leaving the repaired area of your home cleaner than when we arrived!

When you work with a Rapid Service professional plumber, you will receive only the best. We will provide you with all your options, as well as the pricing for those options upfront. You can expect expert advice, pristine installations, and high-end materials. Let's take a look at an example of one of our high-end well tank installations.

Professional well tank installation

An old well tank in Vernon CT was leaking. The homeowner called the issue into our office and was scheduled for that week. Our plumber was dispatched within the promise time frame and addressed all of the homeowner's concerns. A new well tank was installed, and there was minimal disruption to our customer.

Let's take a look at one of the components of the well tank installation. Below, you can see blue tank that we installed. On every well tank, there's a pressure gauge. This gauge gives a plumbing technician a read into your well system. We only use high-end pressure gauges, not cheap ones where the needle bounces all over the place. The gauge pictured below is glycerin-filled and vibration-free. The glycerin makes sure that the needle doesn’t vibrate and gives the most accurate reading of the pressure inside the tank.


We hold every one of our plumbing repairs and installations to these high standards. That is what makes us different from "the other guys." We are dedicated and proud to provide top-notch plumbing service. In addition, we're a proud member of the Nexstar Network and adhere to a strict Code of Ethics.

Your local eastern CT plumber

Our team has been working with generations of families in Eastern CT for over 30 years. Not only do we take pride in our plumbing work, but we take pride in the relationships we've built with our customers. We take the time to get to know all of our customers, so that we can provide even better service! If you live in Columbia, Andover, Hebron, Willimantic, Storrs or any of the surrounding towns, chances are you've seen our trucks around. If you're tired of chasing contractors down or spending money on repairs that fail, please call us:860-228-1036 or fill out our online Contact Us form.


Rapid Response 24 Hours, 7 Days

When you need an emergency plumbing, heating and electrical, you can count on Rapid Service. With teams in multiple locations, we can be at your door fast. Call Rapid Service To

Depend On Rapid Service Today

Rapid Service has been trusted in thousands of homes for over 30 years. Enjoy our friendly service today.

Schedule a Service Now!

Why Choose Rapid Service

When you need a plumber, electrician or boiler technician in Connecticut, choose Rapid Service and experience their First Class customer care. Providing a red carpet service since 1987.


We will provide you with the full cost up-front - for your ease of mind.


We all expect to be treated with respect when someone visits our home, whether they're a guest or a trades-person.


We'll use our red carpet mats to cover work areas so any mess is contained and kept to a minimum.


We have teams on-call across Connecticut in fully stocked vehicles with spare parts and tools to perform emergency repairs day or night, 24/7, 365 days per year.


We drive vehicles fully equipped with the necessary tools and spare parts to attend to your repair or service on arrival and FAST!


We've been providing a red carpet service since we opened our doors in 1987. Read what people say about us here.

Delighting Customers Every Day

  • My thank you seems so small compared to what you have done for me. Your generosity overwhelms me. the faucet is so attractive - I love it! You made my Christmas really merry.

    S. Bombria

    Thank you!!! Rapid Service did a wonderful job transforming 1920s bathrooms in our house. We cannot say enough about the quality and attention to detail of each of these projects.

    Anthony Power
  • The guys at Rapid Service did a whole "make-over" of my son's bathroom in East Hartford in March, 2014. They did a fantastic job - were there when they said they would be, were easy to contact, completed the job in a reasonable time...

    Sue Rissanen

    I had to call my handyman husband Rapid Service yet again! Andy and his crew are the most professional and down to earth people you will ever meet. My husband and I had a house built seven years ago and have had various issues with water, electrical and heating...

    Lisa M.
  • My wife and I own and operate a Bed & Breakfast in our home in Scotland, CT. For a number of years we have used Rapid Service for all our electrical, plumbing, and heating needs. Most recently we had Rapid Service replace a malfunctioning kick heater in our Guest Game Room...

    Bruce & Georgia Stauffer

    I had Rapid Service come to my home because there was a saddle valve under my kitchen sink that was about to make a huge mess. I wasn't able to use my filtered water faucet until the repair was made. The technician fixed it AND had a great attitude while he worked. That is a rare thing lately...

    Kevin S.
  • Great work on replacing my well water tank, Andy. You have been giving us highly competent, clean, and courteous service for the past 28 years. You're the best!"

    Gerald Baril

    My wife and I want you to know that we were very satisfied with our bathroom remodeling that Andy performed professionally, carefully and efficiently. The end result is a bathroom that is properly updated, functions perfectly and looks very attractive...

    Curt F. Beck
Read all 5 Star Reviews!
Rapid, On-Time

Rapid, On-Time

Our teams are available around the clock 24/7. At your location FAST.

Same Day Service

Same Day Service

We appreciate your time is valuable, and won't keep you waiting.

Tidy Technicians

Tidy Technicians

Your technician will use our red carpet mats to cover work areas. We also clean up before leaving.

Friendly Service

Friendly Service

Our technicians will treat you with care and respect, providing you a customer service you'll enjoy.